Pool Service Advisor

Sea Breeze Pools • Sorrento, FL

17d

About The Position

We are looking to add a results-driven Service Advisor with 2–5 years of experience in pool repair and service. This individual will play a vital role in supporting customers, preparing estimates, scheduling service work, and providing product and equipment knowledge to help customers make informed decisions. The ideal candidate is detail-oriented, professional, and motivated to deliver exceptional service while driving growth and customer satisfaction.

Requirements

• Excellent communication and customer service skills, with the ability to build strong client relationships
• Strong organizational abilities to manage schedules, documentation, and service requests efficiently
• Proficient in office software and business tools, including Excel, Word, QuickBooks, and Google Drive
• Demonstrates ownership, accountability, and the ability to prioritize fast-paced office and sales tasks
• Professional, ethical, and service-oriented with a strong attention to detail in sales quotes, billing, and follow-ups
• Comfortable educating customers on services, repairs, and equipment to support sales and close opportunities
• Valid Florida driver’s license with a clean driving record
• Must pass a pre-employment background check

Responsibilities

• Assist with field operations and administrative duties, including inspections, estimates, and quality control
• Answer inbound phone calls, provide information, and route requests as needed
• Dispatch technicians and schedule service appointments efficiently
• Prepare invoices and handle billing with accuracy and attention to detail
• Provide quotes for repairs, equipment, and service plans
• Demonstrate product and service knowledge to educate customers and support sales
• Manage inventory levels, parts ordering, and stock organization
• Deliver exceptional customer service by ensuring a positive and professional experience

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed