Pool Servers (Tipped Role)
About The Position
POSITION PURPOSE: Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner. ESSENTIAL FUNCTIONS AVERAGE % OF TIME 60% Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment. 20% Ensure station and table set-ups are complete and perform various side duties as assigned by the Restaurant Manager. 20% Maintain proper condition and cleanliness of dining areas and servicing equipment. SUPPORTIVE FUNCTIONS In addition to performing the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. Additional duties as necessary and assigned. SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES. The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written Must possess basic computational ability. Must possess basic computer skills Knowledge of the appropriate table settings and service warehousing Ability to describe all menu items, prices, and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
Requirements
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written
- Must possess basic computational ability.
- Must possess basic computer skills
- Knowledge of the appropriate table settings and service warehousing
- Ability to describe all menu items, prices, and methods of preparation.
- Must be minimum age to serve alcohol.
- High school or equivalent education required.
- Two years of experience as a food server in a full-service restaurant is required.
- All employees must maintain a neat, clean, and well-groomed appearance per LM Services, Inc. standards.
Nice To Haves
- Customer service experience preferred.
Responsibilities
- Take orders for and serve all food and beverage requests, using suggestive selling techniques.
- Clear tables during service.
- Control guest checks and secure proper payment.
- Ensure station and table set-ups are complete
- Perform various side duties as assigned by the Restaurant Manager.
- Maintain proper condition and cleanliness of dining areas and servicing equipment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
