Pool Server

Adero Hospitality Management LLCScottsdale, AZ
2dOnsite

About The Position

As a Pool Server, you will play a vital role in enhancing the guest experience by providing attentive and courteous food and beverage service in a poolside environment. Your primary objective is to ensure guests feel welcomed and well-cared for while enjoying their time by the pool. This position requires maintaining a clean and organized service area, promptly taking and delivering orders, and anticipating guest needs to exceed expectations. You will collaborate closely with other hospitality team members to create a seamless and enjoyable atmosphere. Ultimately, your efforts contribute to the overall reputation and success of the establishment by fostering positive guest interactions and satisfaction.

Requirements

  • Previous experience in food and beverage service, preferably in a hospitality or poolside setting.
  • Ability to stand and walk for extended periods in an outdoor environment.
  • Strong communication and interpersonal skills to interact effectively with guests and team members.
  • Basic math skills for handling transactions and orders.
  • Legal authorization to work in the United States.

Nice To Haves

  • Experience working in a luxury resort or hotel environment.
  • Knowledge of food safety and sanitation standards.
  • Certification in responsible alcohol service (e.g., TIPS or equivalent).
  • Multilingual abilities to assist a diverse guest population.
  • Ability to work flexible hours, including weekends and holidays.

Responsibilities

  • Greet guests warmly and provide menus, explaining available food and beverage options.
  • Take accurate orders and deliver food and drinks promptly to guests at poolside seating areas.
  • Maintain cleanliness and organization of the poolside service area, including tables and service stations.
  • Monitor guest needs and respond promptly to requests or concerns to ensure a positive experience.
  • Collaborate with kitchen and bar staff to coordinate timely service and resolve any order issues.
  • Handle cash and process payments accurately when required.
  • Adhere to all health, safety, and sanitation guidelines to maintain a safe environment for guests and staff.
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