Pool Server - Limelight Boulder - Summer

Limelight Hotels•Boulder, CO

2d•$18•Onsite

About The Position

The Pool Server provides exceptional food and beverage service to guests in a fast-paced, outdoor environment. The Pool Server ensures timely and accurate food & drink order delivery while maintaining the pool area with a friendly, professional, and attentive demeanor. This role is key to creating a relaxing and enjoyable poolside experience for all guests. This position reports to the Senior Restaurant Manager. The pay for this position is $18.00 plus tips.

Requirements

High school diploma or GED preferred
1 year customer service experience required
1 year serving experience preferred
Proficient knowledge in point-of-sale systems
Knowledge of food and beverage, including wine, products offered
Knowledge of company policies and procedures
Knowledge of pool standards and adheres to them in every aspect of operation
Familiar with state liquor laws to ensure not serving intoxicated guests or minors
Understanding on how to assist customers and meet their needs effectively
Ability to prioritize tasks and manage time effectively
Ability to do basic problem-solving
Proficiency in communicating clearly both verbally and in writing to team members and customers
Strong attention to detail
Ability to work under stressful circumstances
Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
Ability to develop strong working relationship with those contacted in the course of work
Ability to engage with customers in a positive and helpful manner
Ability to communicate clearly in English, both verbally and in writing to team members and customers
Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Responsibilities

Ensure friendly greeting to all guests and impeccable maintenance of the pool area
Take order and serve food and beverage request promptly while ensuring that established service procedures and standards are followed
Check in with guest often during service for guest satisfaction
Responsible for guest check and proper payment
Set-up pool area, including chairs and tables prior to service
Assist in clearing and set-up of tables and outdoor space before, during, and at the conclusion of service
Ensure tableware is clean and delivered in a timely manner
Complete side duties and maintain the proper care and cleanliness of tableware, serving equipment, and service areas
Make manager aware of all guest comments and complaints
Maintain positive communication with service personnel
Carry tools necessary to perform job including crumbers, corkscrew, etc
Other duties as assigned