Pool Server

SALAMANDER CHARLESTON EMPLOYER LLC•Charleston, SC

7h•Onsite

About The Position

To provide luxurious service to guests on the rooftop pool deck, private cabanas and bar lounge. The rooftop bar is designed around a regale, white marble bar and will offer a variety of sparkling wines, craft cocktails, and a lighter fare menu. This unique area showcases stunning, one-of-a-kind views of Marion Square, the Charleston Harbor and King Street skyline. Adorned with large leather chairs inside, plush patio furniture around the pool deck and six private cabanas, this space is designed to offer a more relaxed and reflective atmosphere for guests while maintaining the hotel’s highest standards of luxury and service.

Requirements

Must be 18 years of age or older.
High school diploma or general education degree (GED) required.
Must be minimum age to serve alcohol.
Complete the South Carolina state-approved ServSafe Alcohol Online Course & Exam within 30 days of hire
Possess a valid ABL Server License issued by the state of South Carolina within 30 days of hire

Nice To Haves

Food and beverage knowledge strongly preferred.
Food safety certification preferred

Responsibilities

Greet guests upon arrival in a friendly, positive manner.
Take orders for and serve all food and beverage requests, using suggestive selling techniques.
Respond quickly to the guest’s requests, keeping a sense of urgency.
Clear tables during service.
Ensure station and table set-ups are complete and perform various side duties as assigned by the Rooftop Supervisor/ Manager.
Demonstrate a complete knowledge and understanding of the sequence of service, food and beverage core values, and Hotel Bennett service standards.
Have full and complete knowledge of the menu and cocktail lists. Know about menu items, ingredients, preparation methods and garnishes for all dishes, to be able to guide the guest through the menu and make any suggestions or recommendations in the guests’ interest.
Work effectively with all Service Professionals, such as culinary, server assistants and bartenders ensuring efficient and effective teamwork.
Provide clean towels to pool guests while ensuring that all work areas and stations are always kept clean and tidy.
Perform all opening, side and closing duties as well as all daily and weekly duties to the set standards as outlined in the Departmental Training Manual.
Attend pre-shift, weekly and monthly meetings to be well-informed about events, promotions and other news concerning Hotel Bennett.
Understand how to operate the equipment used on the rooftop and to protect all assets in the outlet and in the hotel.
Assist all guests (internal and external) with any inquiries or requests in a pleasant, helpful manner.
Actively participate in and follow all health and safety policies and procedures set out for Hotel Bennett.
In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, to be solely determined by the manager based upon the requirements of the hotel.