Pool Server

BallenIsles Country Club•Bend, OR

33d

About The Position

Takes food and beverage orders, mixes and pours beverages, serves food and beverages, busses tables, calculates, presents and processes checks while constantly providing exceptional service to all members, resort guests and co-workers. Manages all aspects of the bar and bar program resort wide.

Requirements

Must be at least 21 years of age and have a current Food Handlers Card and OLCC Servers Permit.

Responsibilities

Takes food and beverage orders
Mixes and pours beverages
Serves food and beverages
Busses tables
Calculates, presents and processes checks
Provides exceptional service to all members, resort guests and co-workers
Manages all aspects of the bar and bar program resort wide
Possesses proficient knowledge of liquor quality and preparation of drinks and keeps updated on new and revised beverage recipes.
Mixes ingredients such as liquor, soda, water and sugar to prepare cocktails and other drinks to Juniper Preserve specifications.
Serves wine, draft or bottled beer and food to bar guests.
Follows alcohol awareness procedures for preventing intoxication and handling of an intoxicated guest.
Assists servers in bar knowledge (proper glassware, correct garnish, cocktail ingredients, etc.)
Cleans, sanitizes, restocks and stores bar items according to procedures.
Greet guests, escort them to their seats and present them with menus and beverage lists.
Create a warm and welcoming atmosphere for guests and employees.
Answer questions about menu items and beverages including their ingredients, preparation, accompanying items and make recommendations.
Inform customers of daily specials.
Take orders from guests for food and/or beverage items.
Check identification in order to ensure they meet minimum age requirements for consumption of alcoholic beverages.
Enter orders and modifications into the POS system quickly, in proper sequence and use appropriate abbreviations.
Serve Food and/or Beverages to guests; prepare and serve specialty dishes at tables as required.
Check with customers to ensure that they are enjoying their meal and experience and take action to correct any problems.
Observes guests to respond to any additional needs.
Maintain table appearance by pre-bussing, checking drink levels, removing clutter and presetting necessary utensils.
Prepare and present checks.
Remove dishes and glass from the table or bar and empty them in an orderly fashion in the dishwashing area.
Collect payments on checks by having a check signed by a member or process a credit card.
Provide continuous and timely service until the guests leave the premises and give them a warm farewell.
Support Food & Beverage teams by providing assistance in various areas as needed to ensure smooth operations.