Pool - Server

Omni Hotels & Resorts•Hot Springs, VA

19d•Onsite

About The Position

The Omni Homestead Resort & Spa The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Overview: This vital role will work closely with Food & Beverage Leaders to successfully execute all operations relating to Pool Server services, resulting in high levels of guest satisfaction. This highly motivated individual will maintain the highest standards possible for guests by insuring quick, efficient and professional food & beverage service throughout the outdoor pool area. This position is responsible for providing efficient high levels of customer service at all times and creating memorable experiences for all guests enjoying the F&B experience.

Requirements

Minimum 1-2 years serving experience - upscale casual environment preferred.
Must have knowledge of wine, spirits, and beer.
Must have experience in selling and presenting wines.
Must be able to work a variety of shifts, including weekends and holidays.
Maintain a professional business appearance, attitude, and performance.
Must be TIPs alcohol and Food Handler certified.
Must be able to lift, push, pull, place and carry objects weighing up to 50lbs without assistance.
Must be able to stand, walk, and bend for the entirety of the shift.
Must be comfortable working in an outdoor environment and being exposed to the elements.
Must be 21 years of age or older.

Responsibilities

Efficiently and properly perform all service standards.
Greet all guests promptly and courteously adhering to steps of service guidelines.
Receive, deliver, and clear food & beverages while maintaining a clean and presentable outdoor pool area.
Attend to all the needs of the guests during functions, meals, and dining experiences.
Up-sell and Suggestively Sell when taking orders.
Maintain knowledge of current food and beverage offerings, specials, and menu prices.
Complete side-work as assigned by shift supervisor and other F&B leaders.
Polish, clean, sanitize, and stock at service utensils and glassware.
Maintain Safe & Clean environment following Omni's safety guidelines.
Be familiar with and adhere to all liquor liability laws.
Attend designated pre-shift meetings.