Pool Server - Langham Huntington Pasadena

Careers - Langham Hospitality Group

90d • $18 - $18

About The Position

Langham Hospitality Group (LHG) is a wholly-owned subsidiary of Great Eagle Holdings, comprising a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop, and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia, and the Middle East. The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems. The hotel is just a short drive from Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, and Kidspace Children's Museum. The position of Pool Server in the Pool Bar department is primarily focused on providing attentive and efficient service to guests, ensuring they feel welcome and comfortable.

Requirements

• High school diploma required.
• 2+ Years as a server.
• Must be minimum age to serve alcohol.
• Ability to obtain any government required license or certificate.
• Food handlers certification.
• CPR Certification and/or First Aid Training preferred.
• Tips Training necessary, may be provided by the Hotel.

Nice To Haves

• Knowledge and identity of food items.
• Knowledge of wine, liquor and other beverage service.
• Ability to provide courteous, efficient and professional service.
• Must have an open and flexible schedule.
• Ability to think fast, react fast, and resolve issues.
• Empowerment to take problems into own hands and resolve them.
• Must know your clientele and remember names and favorite foods.

Responsibilities

• Taking care of every guest as it pertains to food service.
• Knowledge of the sequence of service: Explanation of daily specials, wine order, food order, mis-en-place for table, serve appetizer, serve entrée, check with guest periodically to ensure satisfaction, dessert and coffee service, presentation of check.
• Knowledge of beverages, wines, drink recipes, basic garnishes, food service.
• Serves guests food and beverages poolside.
• Removes dishes, glasses, silverware or other items from tables and countertops and takes them to the dish pit for proper sanitation.
• Responsible for maintaining an organized and clean service area at all times, including set up and breakdown.
• Ability to up-sell and increase check averages.
• Adheres to proper cash drop procedures and closing out daily procedure.
• Remaining and being seen on the floor at all times.
• Abiding by hotel and sanitation guidelines.
• Wipe down, set up and move, when necessary, all pool deck equipment.

Benefits

• Competitive hourly wage.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees