Pool & Sauna Haus Facility Attendant - Giants Ridge

Guest Services, Inc.•Biwabik, MN

45d•$17•Onsite

About The Position

Under the direction of the Pool & Sauna Haus Manager this position is responsible for providing exceptional customer service to all guests, including answering questions and addressing concerns. This position assists in enforcing pool rules and regulations and assists with events scheduled at the facility, as needed.

Requirements

Partial High School education; High School Diploma/G.E.D. preferred.
Passionate about guest service and the hospitality/recreation industry.
Ability to communicate and attend to guests with the highest standard of service.
Basic mathematical skills and ability to learn and operate point-of-sale (POS) system.
Ability to pass cash handling training.
CPR/First Aid/AED Certification required or ability to obtain.
Knowledge and ability to apply first aid techniques or ability to learn.
Ability to work independently.
Problem sensitivity and the ability to recognize when a problem has occurred and communicate it to the supervisor.
Ability to work evenings, weekends and holidays.
Physical presence at the job site is essential to perform job duties.

Responsibilities

Registers guests at the facility, collects payment from guests and makes sure proper waivers are signed.
Monitor pool area users, maintaining order and safety; enforce policies, rules and regulations.
Maintains pool facility areas in a clean and safe manner.
Follow proper emergency procedures when needed; administer first aid, as needed.
Report any employee of guest injuries to manager on duty.
Interact with guests in a professional, courteous, friendly and helpful manner.
Report guest complaints, concerns and suggestions to the supervisor.
Be familiar with all unit services/features and local attractions/activities to respond to guests’ questions accurately.
Maintain a positive and active role at the pool, even with working under potentially stressful conditions or working with difficult or injured guests.
Maintain awareness of safety issues and report them immediately to the supervisor.
Perform other duties as directed.

Benefits

Comprehensive Health Coverage for qualifying employees – Stay covered with medical, dental, vision, life and disability insurance, plus access to an Employee Assistance Program (EAP) for additional support. We also offer HSAs, FSAs and more to help you manage healthcare costs.
Retirement Savings – Play for your future with our 401(k)-retirement plan, featuring a company match to help you build financial security.
Paid Time Off – Take time to rest, relax and recharge with generous PTO.
Mountain Perks – Enjoy free employee passes and discounts for your family so you can hit the slopes and trails all season long!
Exclusive Golf Privileges – Hit the greens with complimentary golfing at our two championship golf courses.
Exclusive Discounts – Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge.
Work with Friends – Join a fun, supportive team where every day feels like an adventure.
Flexible Scheduling – We offer flexible schedules to fit your lifestyle, but some evening, weekend and holiday shifts are required to keep up with the excitement at Giants Ridge.
And More! – Additional perks and surprises that make Giants Ridge a great place to work!

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