Pool Repair Technician

Pool Scouts•Charlotte, NC

3d•$20 - $27

About The Position

Pool Scouts of Lake Norman and South Charlotte is looking to hire a Pool Repair Technician who is reliable, mechanically inclined, and comfortable diagnosing and resolving pool equipment issues in the field. Pool Scouts is a residential pool service company focused on raising the standard of pool care. Our mantra is “Perfect Pools, Scout’s Honor.” We support homeowners through maintenance, equipment repair, and system upgrades, delivering dependable service and clear communication. This role is focused on troubleshooting and repairing residential pool systems. The ideal candidate understands how pool equipment works as a system and can confidently identify issues, recommend solutions, and complete repairs correctly the first time. Strong mechanical aptitude and comfort working with pumps, filtration, plumbing, heaters, and controls are essential. Pool Scouts offers growth opportunities for technicians who demonstrate technical competence, professionalism, and strong customer interaction. Pool Scouts is a professional take on the pool service industry, setting the new standard for excellent customer service. Our pool technicians, or ‘Scouts’ as we like to call them, are a group of motivated, dynamic individuals who believe that quality service is built on reliability and customer confidence. We go the extra distance to ensure that we provide professional pool technicians our clients can trust. Our ideal Scout has a fun and positive attitude with a willingness to learn - no previous pool experience required. Not to mention, you basically get paid to work out as you’ll be spending so much time outside! Do you want to serve your local community and have a great time doing it? If so, Pool Scouts could be your perfect opportunity. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pool Scouts Corporate.

Requirements

2+ years of professional pool service or repair experience
Strong mechanical troubleshooting skills
Ability to work independently and manage daily workload
Clear communication and customer service skills
Attention to detail and commitment to quality workmanship
Ability to lift heavy equipment and work outdoors
Willingness to work flexible hours as needed
Valid driver’s license with a clean driving record
Dependable, honest, and accountable

Nice To Haves

3+ years of professional pool repair experience
Experience working with a variety of pool equipment and control systems
Comfort with basic electrical diagnostics related to pool equipment
Ability to use a smartphone for documentation and communication
Strong problem-solving skills and mechanical reasoning
Interest in continued technical development and advancement

Responsibilities

Drive to customer locations in a company vehicle
Diagnose mechanical, electrical, and hydraulic issues on residential pool systems
Perform equipment repairs and replacements involving circulation systems, filtration, heaters, plumbing, sanitization, lighting, and controls
Inspect equipment pads and identify both active issues and developing concerns
Clearly explain findings and repair recommendations to customers
Accurately document work performed, parts used, and follow-up needs
Maintain tools, parts inventory, and vehicle organization
Support repair quoting and job planning when needed
Follow company procedures and safety standards
Communicate effectively with office staff and management regarding job status