Pool Monitor

Associa•Blythewood, SC

4h•Onsite

About The Position

The Summer Pool Monitor helps maintain a safe, clean, and enjoyable environment at the community pool. This role focuses on enforcing facility rules, monitoring guest behavior, and supporting basic pool-area operations. While this position does not serve as a lifeguard and does not perform water rescues, the Pool Monitor plays an important part in keeping the pool area orderly and welcoming.

Requirements

Friendly, responsible, and comfortable interacting with the public.
Strong communication and conflict‑resolution skills.
Ability to stay attentive and observant for extended periods.
Reliable and punctual.
Must be able to work outdoors in warm weather.

Nice To Haves

Prior customer service experience is helpful but not required.

Responsibilities

Greet residents and guests as they enter the pool area and verify access (e.g., pool passes, guest policies).
Monitor activity on the pool deck and surrounding areas to ensure rules are followed.
Politely address unsafe or inappropriate behavior and escalate issues to management when needed.
Keep the pool area tidy by organizing furniture, picking up trash, and reporting maintenance concerns.
Track pool occupancy and enforce capacity limits.
Check restrooms and common areas periodically for cleanliness and supply needs.
Communicate clearly and respectfully with residents, guests, and staff.
Report incidents, rule violations, or safety concerns promptly.
Assist with opening or closing procedures depending on shift.