Pool Monitor

Associa • Sparks, NV

13d • $20

About The Position

Associa is currently looking for awesome Pool Monitors to join our team in Sparks, NV. The pool monitor will help enforce pool rules and regulations for the residents. An essential responsibility of this role includes ensuring cleanliness, setting up, safety of all areas and facilities, and attending to all guest needs within the pool area as per the safety guidelines.

Requirements

• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Self-motivated, proactive, detail-oriented, and a team player.
• Time management and time-critical prioritization skills.
• Ability to work varied shifts during weekdays, weekends, and holidays.

Responsibilities

• Observes and patrols the pool and enforces safety regulations.
• Provide excellent service consistent with the HOA's standards, operating procedures, and brand attributes.
• Greet all guests upon arrival, distribute towels, offer assistance with seating, deliver consistent guest service, exceeding guest expectations, and provide all other supporting services.
• Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to complete a mile in meters and feet, etc.
• Willing to take ownership of all resident requests and complaints and communicate complaints/issues to the Community Manager.
• Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment, or processes that negatively affect the operations.
• Ensure swimming pools and the complete health club area are clean at all times and report any maintenance issues to the Community Manager.
• Ensure the pool deck is swept and watered down, and that all furniture is in the correct place, when setting up in the morning.
• Responsible for maintaining the cleanliness of the pool deck and facilities, including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, and replacing flags, and cleaning signs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees