POOL MANAGER 2026

Douglas Aquatics•Richmond, VA

11d

About The Position

The Pool Manager is responsible for the operations of a single multi guard facility for the swim season. They handle day-to-day management tasks associated with the pool that includes maintenance, staff scheduling, event coordination, and direct client relations. They are also involved with pre-season opening duties. They must meet specific criteria and guidelines to ensure proper operation of the facility. Chain of Command: The pool manager will report directly to the zone supervisor and our customers. Scope: The basic function of the pool manager is to provide the necessary coordination to control the day-to-day operations of his/her pool in a manner that will ensure client satisfaction resulting in a clean, safe, family environment. Good Performance: Good performance is judged by the following criteria: Establishes and maintains control of all aspects of the facility Ensures our quality of service by maintaining a safe, clean, family swimming environment All required reports are completed accurately and turned in on time Recognized as a leader by fellow employees and the client Exhibits a can-do attitude and is positive with patrons and staff Limits overtime and schedules efficiently Mains a professional image of Douglas Aquatics at all times

Requirements

Three - Four years of lifeguarding experience
Minimum of 1 year working as an assistant manager
Minimum 18 years of age or at coordinator’s discretion
Must be able to lift 50 lbs. and be able to manipulate all maintenance equipment for the swimming facility
Must also be able to physically execute all swimming and rescue skills learned during training
Must have good vision and hearing, if otherwise, corrective lenses and hearing devices are required.
Have good language skills so you may communicate with your staff and the clients/ patrons
Have good working knowledge of the pool system/s and pool chemicals
Possess reasoning ability so you may collect information, establish facts and draw valid conclusions. You must be able to use good judgment in everyday situations
Be certified as an American Red Cross Lifeguard and CPR for the Professional Rescuer or equivalent
Must have reliable transportation to your facility

Responsibilities

Take action and make decisions necessary to ensure effective pool operations and safety of the staff and patrons, provided that such actions shall not compromise nor conflict with the policies and procedures outlined in this manual and by Douglas Aquatics.
Recruit, train and terminate any subordinate personnel with prior approval from your Coordinator.
Stop any process or activity that is unsafe or represents a safety hazard until the condition is corrected.
Supervise, teach and guide staff by example
Train and mentor assistant managers
Take responsibility of the facility you manage and it’s staff
Maintain a safe, clean, family swimming environment
Attend all manager meetings or ensure that adequate representation is present from your facility, if you cannot attend
Schedule and conduct staff meetings and in-services at your facility
Responsible for scheduling all employees at your facility and assisting team leaders with filling open shifts
Ensure all reports and necessary documentation is completed
Schedule swim lessons for pool. If no instructor is available, manager must teach
Designate the lifeguard of the pay period award
Schedule the appropriate number of staff members for required labor hours for your facility
Prepare and process payroll for pool facilities. Audit for rain days, overtime, and compare hours worked to schedules
Complete Weekly Facility Inventory reports
All other tasks as assigned