Pool Manager (Seasonal)

The Associated and its AgenciesReisterstown, MD
7d$20Onsite

About The Position

We are seeking a dedicated, experienced and FUN Pool Manager to lead our 3-pool aquatics facility with a strong focus on safety, team leadership, scheduling, customer service, and member relations. This position is ideal for someone who is passionate about creating a safe and positive environment for pool members and guests and maintaining high standards in our beautiful nature landscape.

Requirements

  • Previous supervisory or pool management experience preferred.
  • Lifeguard First-Aid/CPR/AED and Pool Operator certifications required (or willingness to obtain, we can provide a certification course).
  • Strong communication, leadership, and problem-solving skills.
  • Ability to work a flexible schedule including weekends and holidays.
  • Reliable, accountable, and committed to maintaining high professional standards.

Nice To Haves

  • Previous supervisory or pool management experience preferred.

Responsibilities

  • Ensure all safety protocols, emergency procedures, and facility rules are strictly followed.
  • Maintain a safe environment by proactively identifying and addressing potential hazards.
  • Oversee water quality checks and ensure the facility meets or exceeds health department standards.
  • Create and manage weekly staff schedules to ensure complete coverage during operating hours.
  • Lead, coach, and mentor lifeguards and support staff to maintain peak performance.
  • Conduct ongoing in-service training sessions to reinforce lifeguard skills and certifications.
  • Ensure guards meet all company and industry certification and performance requirements.
  • Provide constructive feedback, retraining, and disciplinary action when necessary.
  • Welcome guests for special events and group reservations
  • Handle disputes, questions, and concerns professionally and promptly.
  • Maintain a welcoming, organized, and customer-focused atmosphere within the facility.
  • Create a fun and positive pool atmosphere with music, games, theme-days, etc.
  • Maintain the pool calendar, updating for closings, holidays, and special events
  • Assist with payroll, timecard approval, and staff documentation
  • Track incident reports and ensure proper follow-up procedures.
  • Support inventory management for equipment, uniforms, and supplies.
  • Manage the Swim Club membership list and communications
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