Pool Host-Seasonal PT

Omni Hotels & Resorts • Carlsbad, CA

7d

About The Position

The pool host is responsible for facilitating a seamless check-in experience for guests and members at all pool entrances.

Requirements

• Must have a flexible schedule and be available to work weekends and holidays, including Memorial Day, Fourth of July and Labor Day
• Must be at least 16 years of age.
• Excellent communication skills.
• High energy with a service mindset and a Can-do attitude
• Conversational English-speaking abilities required.

Responsibilities

• Report for scheduled shifts on time and in assigned uniform.
• Ensure resort guests have an exemplary experience through warm welcomes, anticipatory service and fond farewells.
• Ensure all areas are clean, particularly the entrance.
• Responsible for set-up and break-down of towel stations. Ensure all activity areas are well maintained and clean.
• Assist Pool Guest Service Agents as needed by emptying towel bins and ensuring pool areas are free of debris and trash.
• Re-stock towels and other supplies related to the operation; ensure appropriate rotation and prevent shortages.
• Assist in enforcing guest-related pool policies and standards.
• Enforce slide height requirements at the Splash pool.
• Provide a proper wristband to all guests and members as they enter the pool deck.
• Verify guest/member status of each guest upon entry.
• Perform appropriate charges as needed. Utilize the point-of-sale system and run all necessary reports. Follow end of shift balancing.
• Responsible for checking guests into cabanas, as well as escorting them to their assigned cabana. Communicate all arrivals to Food & Beverage team.
• Request identification from guests entering Edge pool appear under the age of 30.
• Be able to help guests and members with any request or know where to direct them.
• Work safely and follow all Omni Safety and Loss Prevention standards.
• Perform other duties as assigned by leadership.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed