Pool Host Staff

Invited • The Woodlands, TX

274d

About The Position

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Requirements

• Previous experience in service industry preferred.
• Previous experience working a telephone system preferred.
• Can be trusted to hold all member information strictly confidential.
• Ability to communicate and follow instructions.
• High school diploma or equivalent.

Responsibilities

• Maintain Invited service standards as outlined in the F&B Service training program at high standards.
• Know Members names and greet them promptly in a polite manner to provide a warm welcome, displaying a high-quality level of service.
• Converse with Members and guests in an outgoing and friendly manner.
• Close out podium at the end of each shift and maintain it in an orderly fashion.
• Ensure daily assignments and side work is complete in respective areas to meet Club standards.
• Notify management of Member/Guest complaints at the time they occur.
• Practice good service recovery by rectifying any complaints as soon as possible.
• Interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.

What This Job Offers

• Education Level: High school or GED