Pool Front Desk Worker

CHAMPAIGN PARK DISTRICT • Champaign, IL

8d • $15 - $15 • Onsite

About The Position

The Pool Front Desk Worker plays a key role in creating a positive first impression for guests at Sholem Aquatic Center. This position supports daily operations by assisting patrons, processing admissions, operating water slides when assigned, and helping maintain a clean, organized, and welcoming environment. If you enjoy working with people, staying active, and being part of a fun, fast-paced summer team, this is a great opportunity.

Requirements

• Must be at least 16 (sixteen) years of age
• Basic computer skills
• Strong communication and customer service skills
• Ability to handle cash accuracy
• Attention to detail and ability to follow established procedures

Responsibilities

• Provide friendly, accurate, and efficient customer service to all patrons
• Process daily admissions and operate the admissions terminal
• Greet guests, check receipts, pool passes, and guest bags per facility procedures
• Answer and direct incoming phone calls and provide general facility information
• Maintain knowledge of pool programs, hours, policies, and special events
• Assist with special events, functions, and daily operational needs
• Perform routine facility upkeep to support cleanliness and organization
• Follow opening and closing procedures, including inventory and cash control
• Monitor slide areas and direct riders appropriately when assigned
• Walk and monitor indoor and outdoor areas to support guest experience
• Follow all safety policies and maintain confidentiality and professionalism
• Comply with equal opportunity and harassment laws, policies, and procedures
• Perform other duties as assigned

Benefits

• Seasonal, flexible scheduling
• Training provided, including First Aid, CPR, AED, and safety certifications
• Valuable experience working in a public service and recreation setting

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed