Pool Concierge Team Member

Life Time•Walnut Creek, CA

2d•$17 - $20•Onsite

About The Position

The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge of Life Time products and services. They will proactively meet the needs of members and accurately answer questions.

Requirements

High School Graduate or Equivalent
CPR and First Aid Certified
Minimum of 6 months customer service experience
Ability to stand for minimum of 4 hours at a time
Excellent verbal and written communication skills
Ability to proficiently use a computer and tablet
Ability to work outside in the summer months for a minimum of 4 hours at a time

Nice To Haves

Minimum of 6 months reception experience
Lifeguard Certifications (within 60 days of hire)

Responsibilities

Greets and admits members and guests into the outdoor pool, and validates member and guest access to pool through Pool Memberships and Guest Passports
Completes various Pool Deck duties such as providing wristbands for Junior members and guests, handing out towels, and basic upkeep of space around you

Benefits

A fully subsidized membership
Discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
Training and professional development
Paid sick leave where required by law
Medical, dental, vision, and prescription drug coverage
Short term and long term disability insurance
Life insurance
Pre-tax flexible spending and dependent care plans
Parental leave and adoption assistance
Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
Deferred compensation plan, if the team member meets the required income threshold