Pool Cocktail Server - Seasonal

Omni Hotels & Resorts • Dallas, TX

2d • Onsite

About The Position

Recently named one of the Top 5 City Hotels in Texas by Travel + Leisure’s 2025 World’s Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality.
Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories. Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city! If you’re a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match.
Overview:
The candidate must have knowledge of various mixed drinks, handling all cash and credit card transactions as well as providing excellent customer service in multiple outlets.

Requirements

• Must be able to work a flexible schedule including weekends and holidays
• Must be able to provide efficient, friendly service and maintain a clean, professional bar
• Must be willing to work in indoors and outdoors
• Must be willing to work well under pressure and have the ability to multi-task.
• Must have unexpired Food Handlers and TABC – or obtain upon hire.

Responsibilities

• Properly set-up and maintain a clean efficient service area of the bar throughout the shift, while maintaining cleanliness and presentation of all poolside tables and chairs throughout service.
• Perform our guest services by using the Moments of Service guidelines, continually check back with guests, and anticipate guest needs before being asked.
• Responsible for ringing orders into Micros and delivering orders to the table, while maintaining efficiency and urgency during high-volume service periods and preserving service standards.
• Circulate pool deck regularly and proactively, providing poolside amenities such as water service, towels, and comfort-driven enhancements to elevate guest experience.
• Keep all supplies stocked, and clean, clear and reset service areas as needed.
• Demonstrate strong knowledge of cocktails, sprits, beer, wine and menu pairings, along with familiarity with food and drink menus.
• Assist bartender when needed and aid guests in locating other areas of the hotel (walk them to destination if possible).
• Protect the hotel from liability regarding over serving guests and adhere to cash handling standards.
• Attend all designated staff meetings and training sessions.
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
• Complete all duties as assigned by manager.

Benefits

• Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city!

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees