Pool Bartender

Four Seasons Hotels and Resorts•Miami, FL

2d•Onsite

About The Position

The Bartender provides hotel guests and servers with quick and efficient beverage service with a complete working knowledge of all products served by the bar. As Bartender, you should be able to: - Recognize regular guests and to greet them by their name. - Offer guests of the bar an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. - Ensure that all details of service are performed properly and that every guest receives the highest quality of service. - Ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved. - Develop a complete working knowledge of all products served by the bar, i.e. liquors, wines, beers, ports, armagnacs, eau de vies, cognacs, specialty drinks, etc. - Stock the bar areas with liquor, wine, beer, juices, soft drinks, glassware and condiment - Develop a complete working knowledge of the menu items and their ingredients and preparation. - Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.

Requirements

Excellent reading, writing and oral proficiency in the English language.
Great knowledge in Wine, Cocktail and Liquor
Must be able to work all shifts including, AM's, PM's, weekends, and holidays.
Able to stand and walk up to 8 hours or more.
Able to lift and carry up to 20 pounds.
Push/pull cart to pool bar
US work authorization is required.

Responsibilities

Recognize regular guests and to greet them by their name.
Offer guests of the bar an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.
Ensure that all details of service are performed properly and that every guest receives the highest quality of service.
Ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved.
Develop a complete working knowledge of all products served by the bar, i.e. liquors, wines, beers, ports, armagnacs, eau de vies, cognacs, specialty drinks, etc.
Stock the bar areas with liquor, wine, beer, juices, soft drinks, glassware and condiment
Develop a complete working knowledge of the menu items and their ingredients and preparation.
Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.