Host | Pool

Omni Hotels & Resorts•Frisco, TX

1d•Onsite

About The Position

We are seeking a polished, energetic, and guest-focused Pool Bar Host to serve as the first point of contact for guests at our vibrant rooftop pool and bar. This role blends hospitality, ambiance curation, and seamless service coordination to create a memorable, elevated experience in a high-energy, luxury setting. The ideal candidate has a natural sense of style, strong situational awareness, and the ability to anticipate guest needs while maintaining the exclusivity and flow of a premier rooftop destination.

Requirements

Previous host, hospitality, or guest services experience preferred (luxury or nightlife environment a plus)
Strong interpersonal and communication skills
Confident, poised, and professional demeanor in high-energy environments
Ability to multitask and stay organized under pressure
Flexible schedule, including weekends, holidays, and evenings
Knowledge of food & beverage service flow
Awareness of social dynamics and VIP service etiquette

Nice To Haves

Experience in upscale hotels, beach clubs, or rooftop venues

Responsibilities

Greet guests warmly upon arrival with a confident, welcoming presence
Manage reservations, waitlists, and seating arrangements for poolside loungers, cabanas, and bar areas
Maintain an awareness of guest flow to ensure a balanced, comfortable atmosphere
Set expectations (service style, ordering process, time limits if applicable)
Reinforce ambiance (music vibe, social atmosphere, house etiquette)
Enforce capacity limits and safety guidelines in a professional manner
Act as liaison between guests, servers, bartenders, and management
Communicate guest preferences, VIP notes, and special occasions
Support service staff during peak periods when needed
Maintain a polished personal appearance aligned with luxury brand standards
Contribute to the overall vibe—upbeat, refined, and attentive without being intrusive
Observe and respond to guest cues to elevate their experience