POOL - Auxiliary Assistant - Federal Work Study

Fayetteville Technical Community College • Fayetteville, NC

74d • $11

About The Position

The Student Assistant will support athletic events by collecting payments from attendees, including cash and card transactions. This role ensures accurate handling of funds and provides courteous customer service to guests attending community college sporting events.

Requirements

• Have a Free Application for Federal Student Aid (FAFSA) on file for current award year
• Have a financial need
• Not be in default on a federal loan
• Have not reached Lifetime Pell Eligibility limit
• Have an eligible Satisfactory Academic Progress (SAP) status
• Be in a program eligible for financial aid
• Have at least a cumulative 2.0 financial aid GPA
• Be currently enrolled in at least six (6) credit hours or more in an approved program
• Possess satisfactory telephone and customer service skills
• Good reading, writing and communication skills
• Ability to follow oral and written instructions
• Ability to maintain confidential information
• Ability to operate office equipment and utilize office computer systems
• Ability to work both independently and with others
• Ability to work with individuals with diverse backgrounds
• Demonstrate the ability to professionally, effectively and tactfully provide services to the administration, faculty, staff, and students.

Nice To Haves

• Reliable, punctual, and trustworthy
• Basic math and cash handling skills
• Ability to work weekday afternoon and/or evenings and weekends during events
• Prior customer service experience preferred but not required

Responsibilities

• Handle cash securely and provide correct change
• Maintain accurate records of transactions
• Assist with setup and breakdown of payment stations
• Provide friendly and professional customer service
• Follow all college policies regarding cash handling and financial controls

Benefits

• $11.50 hourly rate

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: No Education Listed