Pool Attendant

Associa

2h • Onsite

About The Position

Associa, an industry leader in community association management, is seeking a talented Pool Monitor to join their team. This role involves performing guest safety and recreational work, supervising swimming, and enforcing regulations for residents. A key responsibility is ensuring the cleanliness, setup, and safety of all pool areas and facilities, and attending to guests' needs within the pool area according to safety guidelines.

Requirements

• Customer Service skills.
• Be able to communicate effectively.
• Ready to work varied shifts during Weekdays, weekends and holidays.
• High School diploma or equivalent.
• Basic Computer knowledge.
• Previous experience working as a Pool Guest Attendant or Lifeguard.

Responsibilities

• Observes and patrols pool and enforces safety regulations.
• Provide excellent service consistent with the HOA's standards operating procedures and brand attributes.
• Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services.
• Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.
• Willing to take ownership of all resident requests and complaints, and communicate complaints/issues to Community Manager.
• Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
• Ensure swimming pools and the complete health club area is clean at any times and report any maintenance issues to the Manager.
• Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning.
• Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED