Pool Attendant
About The Position
The primary responsibility of the Attendant – Pool Reception is to manage and ensure that the pool reception desk is running smoothly while helping guests with general questions, requests and cabana reservations, both in person and over the telephone. ROLE EXPECTATIONS Responsibilities include, but are not limited to, the following: Greet and assist guests upon entering the pool area, answering inquiries and telephone calls. Take and manage cabana reservations, ensuring a seamless experience for guests. Check out rental equipment and maintain the freshness and stock of towels. Demonstrate regular and punctual attendance as an integral function of the job. Proactively welcome and thank guests, identifying and taking ownership of service opportunities. Handle cash transactions, cabana reservations, and guest interactions in a reliable and professional manner. Maintain cleanliness, stock levels, and tidiness of pool and recreation areas consistently. Regularly check equipment and tools to ensure proper handling and adherence to safety guidelines. Fulfill any other related duties as assigned. This position does not have any supervisory responsibilities. Join our team at Rio Las Vegas, where innovation and unparalleled hospitality create a dynamic workplace. We go beyond the expected to offer unique and unforgettable experiences to every guest. As a member of our talented team, you'll be part of an unmatched story of service and passion, where every endeavor is a pursuit to redefine hospitality in the heart of Las Vegas. Join us as we transform this iconic property and its bright future.
Requirements
- Ability to work nights and weekends and holidays as business demands.
- Excellent public relations skills, excellent interpersonal skills, both in person and over the phone when dealing with management, team members, and guests.
- Able to count money and conduct sales of merchandise, and basic computer knowledge to handle cabana reservations.
- At least 16 years of age.
- Must be able to qualify for licenses and permits required by federal, state and local regulations.
- Must be able to work under time constraints and within established deadlines.
- Must regularly lift and/move up 30 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces.
Nice To Haves
- Experience as a Pool Guest Attendant or Lifeguard.
- Experience in a similar resort setting.
Responsibilities
- Greet and assist guests upon entering the pool area, answering inquiries and telephone calls.
- Take and manage cabana reservations, ensuring a seamless experience for guests.
- Check out rental equipment and maintain the freshness and stock of towels.
- Demonstrate regular and punctual attendance as an integral function of the job.
- Proactively welcome and thank guests, identifying and taking ownership of service opportunities.
- Handle cash transactions, cabana reservations, and guest interactions in a reliable and professional manner.
- Maintain cleanliness, stock levels, and tidiness of pool and recreation areas consistently.
- Regularly check equipment and tools to ensure proper handling and adherence to safety guidelines.
- Fulfill any other related duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
