Pool Attendant

HEI Hotels and Resorts•Miami, FL

14d

About The Position

Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.

Requirements

Minimum 6 months customer service experience
Ability to work a flexible schedule, including nights and weekends
Ability to bend, stoop, walk and lift/push/pull up to 50 lbs with or without reasonable accommodation
Willingness to obtain a CPR certification
Must be at least 18 years old
Must be detail oriented, have high standards, and able to work independently

Responsibilities

Clean the pool area including, but not limited to, furniture, tables, decks, pool tiles, shower tiles, beach access walkway/elevator and cabanas
Collect and replenish pool towels and monitor inventory to minimize loss
Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc.
Monitor use of the facility and address and/or report potential hazards
Respond to guest inquiries and service issues in a timely, friendly and efficient manner
Provide guest with information regarding hotel and local area amenities.
Perform general Recreation duties, as needed.

Benefits

Tuition reimbursement
35% employee dining discounts at hotel outlets
Upsell incentives
Monthly employee recognition programs
Employee Assistance Program (EAP)
Hotel stay discounts
Paid time off
Competitive health benefits and daily employee meals
Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed
Vacation, Sick and Holiday programs
Pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans
401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs