Pool Attendant-PT (Spring Season 2026) - Requisition #415116

Pechanga Resort & Casino•Temecula, CA

43d•Onsite

About The Position

The Pool Attendant is responsible for maximizing guest satisfaction by providing prompt, efficient and courteous service to all guests at the pool area. Ensure guest satisfaction by maintaining a clean and safe facility as well as informing the guests of emergency fire exits and procedures. Ensure pool safety regulations are adhered to at all times.

Requirements

A High school diploma or general education degree (GED)
One year of related experience working in a pool/resort setting and /or swim instructor training; or equivalent combination of education and experience is preferred to successfully perform this job.
This positions requires the ability to articulate, both verbal and written concerns, suggestions and ideas of the daily operations to promote a positive team member and guest experience.
Being able to remain calm in stressful scenarios and give directions to maintain order and safety.
Must be able to effectively communicate with peers and Management.
This position requires the ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
This position also requires the ability to perform these operations using units of American money and weight measurement, volume, and distance.
This positions requires to think logically and calmly, and is able to common sense when executing written, oral or diagram instructions, all while maintaining order to ensure our guests' safety.
This position also requires the ability to deal with problems involving several concrete variables in standardized situations.
Hotel Gaming license.
Must be available to work weekends and/or holidays
Must be flexible with hours and / or shifts
Must have the ability to manage deadlines.
Maintain favorable working relationships with all departments and team members, to foster and promote a cooperative and harmonious work environment.
Able to work outdoors in inclement weather when necessary

Responsibilities

Greet all guests in a courteous manner in accordance with department operating standards
Recognize and respond to all situations safely and promptly.
Monitor activities at the pool to prevent accidents; and to ensure safety of all guests while in the pool or pool areas.
Ensure guests are aware of all services and activities offered by pool operations.
Inspect, monitor and maintain facilities for cleanliness; performs general pool cleaning and daily upkeep of the pool, pool area, locker and change rooms.
Caution and educate swimmers regarding unsafe practices and safety hazards; enforces and adheres to pool rules and regulations
Must adhere to practices of occupational safety and health
Ensure efficient service to all guests by providing all necessary supplies and ensuring availability of supplies is adequate.
Check stocks of supplies and report to management if replenishment is needed
Keep immediate supervisor informed of all problems or unusual events and / or refers difficult situations to their attention for handling
Respond quickly, intelligently, decisively and in accordance with established emergency and accident management procedures
Listen and respond to guest inquiries in a positive and articulate manner. Answer questions and offer assistance by providing accurate information on any services relating to pool operations.
Respond to guest requests for information about the services of the resort
Maintain required certification current.
Being alert, and using logical thinking to assess a situation where life and safety may be at risk
Acts as the pool's goodwill ambassador to all
Comply with Hotel policies and procedures as well as all departmental service guarantees
Maintain a professional demeanor and a great attitude
Attend and participate in staff / pre-shifts meetings
Perform all tasks accurately and in a timely manner
Perform other job duties as assigned by management