Pool Attendant

Sonesta Hotels•New Orleans, LA

About The Position

The Pool Attendant is responsible for cleaning and maintaining the pool area. Job Description Principle duties and responsibilities (Essential Functions) include: Key Job Functions Removes leaves and other debris from surface of water. Cleans inside of pool ( vacuuming, scrubbing and upkeep of sides of pool) Make sure all pool furniture is neatly arranged and cleaned as well Bring all necessary towels out to the pool area and place them neatly on the towel table with ends facing the bar and colors coordinated. Towels are to be placed neatly on the towel table. Check all trash bins and empty towel bins. Wash inside and outside of trash cans Open all umbrellas, clean table tops, and wipe off all chairs. Clean windows on pool area as often as needed. Clean and check pool bathrooms, regularly. Clean pillars around pool area, daily. Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations Build solid relationship with your Colleagues Treat colleagues with respect and dignity Treat people with respect; Keep commitments; inspire the trust of others; Work with integrity and ethically; Uphold organizational values Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone

Requirements

Track record of delivering exceptional guest or client experience
Have basic to intermediate writing/reading/comprehension skills and professional vocabulary and etiquette
Have the ability to comfortably interact with guests, work alone or with others
Maintain Sonesta uniform and grooming standards
Comfortably work in a diverse environment with regard to guests, members of the Housekeeping T.E.A.M. and hotel employees
PC-based computer platforms (Smartphone technology – HotSOS – to report maintenance discrepancies)
High school diploma or general education degree (GED), or one to three months related experience and/or training or equivalent combination of education and experience.

Responsibilities

Removes leaves and other debris from surface of water.
Cleans inside of pool ( vacuuming, scrubbing and upkeep of sides of pool)
Make sure all pool furniture is neatly arranged and cleaned as well
Bring all necessary towels out to the pool area and place them neatly on the towel table with ends facing the bar and colors coordinated.
Towels are to be placed neatly on the towel table.
Check all trash bins and empty towel bins.
Wash inside and outside of trash cans
Open all umbrellas, clean table tops, and wipe off all chairs.
Clean windows on pool area as often as needed.
Clean and check pool bathrooms, regularly.
Clean pillars around pool area, daily.
Deliver Passionate & Engaging Service to our Guests
Build solid relationship with your Colleagues
Treat colleagues with respect and dignity
Treat people with respect; Keep commitments; inspire the trust of others; Work with integrity and ethically; Uphold organizational values
Other duties and responsibilities may be assigned.
The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone