Pool Attendant

The Kahala Hotel•Honolulu, HI

54d•$25 - $32

About The Position

Under the guidance of the Pool and F&B Managers and within limits of the Kahala Hotel & Resort policies, ensure that all operational procedures, codes of conduct and standards of appearance are adhered to by all staff. To be a contributing member of a happy and motivated team and ensure the smooth running of the POOL/ BEACH at all times.

Requirements

High School Diploma or General Education Diploma required.
Certification of tuberculosis clearance required.
3YR certification in Water Safety Required

Nice To Haves

College degree in hospitality management or similar field preferred.
Previous experience in a first-class, medium to large resort desired.
CPR and Standard First Aid Certification preferred.

Responsibilities

To ensure a warm friendly welcome to all guests at all times.
To aim to give the guest the best possible service, and make the guest feel important. The interest of the guest is paramount.
To show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
Responsible for all administrative procedures to ensure that the POOL/ BEACH is run professionally and in accordance with Health & Safety policy.
Ensure reception and the POOL/ BEACH facilities are tidy, clean and stocked at all times.
Maintain data information on usage of the POOL/BEACH.
Maintain log book recording any unusual incidents.
To attend all training courses and meetings as deemed necessary, and must adhere to training as set down by the POOL/ BEACH Manager.
To study and learn the necessary tools to operate a computer and software.
Consistent use of polite telephone manner and high standards of communication skills with all guests and colleagues alike.
To be held responsible for each booking taken, and all monies taken in return for classes or retail products.
To organize therapy sessions scheduling to maximize use of time and profitability while ensuring that the clients' needs are of first importance.
To recognize the importance of 'sales' in every aspect of their role and be responsible for achieving sales targets as set by the POOL/ BEACH Manager..
To be adaptable and accountable for all actions.
Cooperates and coordinates teamwork with other departments.
Provide instruction and guidance for guest and employee safety in the event of fire, power outage or other emergency situations.
Report all suspicious persons or activities and hazardous or unsafe conditions to the Security Department.
Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
Respond to all guest questions. Provide guest assistance, direction and information as requested when working in public areas.