ICONA Windrift - Pool Attendant
About The Position
Pool Attendants are responsible for greeting our guests to the beach and pool areas while ensuring a safe, quality resort experience that improves guest satisfaction. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests upon arrival, distribute towels, offer assistance, and deliver consistent guest service, exceeding guest expectations. Issue beach chairs and umbrellas to guests. Maintain cleanliness of pool deck and facilities including straightening and stocking chairs, collecting soiled towels and trash, moving chairs, and umbrellas. Ensure that the beach storage unit is properly maintained. Monitor inventory of beach supplies daily. Report equipment and supply deficiencies. Fold fresh towels. Secure chairs. Secure umbrellas. Promote positive guest relations for all guests by providing prompt, courteous and efficient service. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations. Performs other duties as directed. Weekly attendance to Aloha Culture Meeting.
Requirements
- High school diploma, or equivalent.
- Communication Proficiency.
- Guest Focus.
- Teamwork.
- Ability to work outside in all inclement/extreme conditions.
- Ability to lift minimum of 5lbs.- 50 lbs.
- Adherence to all policy and procedures delineated in the ICONA Handbook
Responsibilities
- Greet all guests upon arrival, distribute towels, offer assistance, and deliver consistent guest service, exceeding guest expectations.
- Issue beach chairs and umbrellas to guests.
- Maintain cleanliness of pool deck and facilities including straightening and stocking chairs, collecting soiled towels and trash, moving chairs, and umbrellas.
- Ensure that the beach storage unit is properly maintained.
- Monitor inventory of beach supplies daily.
- Report equipment and supply deficiencies.
- Fold fresh towels.
- Secure chairs.
- Secure umbrellas.
- Promote positive guest relations for all guests by providing prompt, courteous and efficient service.
- Performs other duties as directed.
- Weekly attendance to Aloha Culture Meeting.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
