Pool Attendant - P/T (29973)

Spa Resort Casino • Rancho Mirage, CA

283d

About The Position

The Pool Attendant is responsible for greeting guests in the pool and spa area, ensuring that the entire area is clean and properly set up prior to the opening of the pool while ensuring guest satisfaction throughout the day. This will be done by consistent walks through the pool area to ensure cleanliness and to enforce all policies, rules, and regulations. The attendant must check in each guest and confirm that they qualify to use the facilities, monitor the pool area to ensure that only hotel guests, qualified members, and qualified spa guests use the facilities, and maintain safety and cleanliness levels. The position requires cross-training in spa and fitness duties.

Requirements

• High School Diploma or G.E.D. is required.
• Experience in dealing with the public is required.
• Must be literate and fluent in English.
• Must have good service skills.

Nice To Haves

• CPR training preferred.
• Ability to swim preferred.

Responsibilities

• Inspire and maintain exceptional guest service.
• Communicate in a clear, precise, positive, and professional manner.
• Maintain a neat and clean work area, including arranging pool furniture, picking up used towels, and cleaning the pool area.
• Enforce all policies, procedures, rules, and regulations while maintaining exceptional customer service.
• Multitask and work under pressure.
• Work harmoniously with all team members.
• Pay close attention to small details and anticipate guest needs.
• Maintain a safe and clean facility.
• Keep a professional appearance, behavior, decorum, and attitude at all times.
• Refrain from discussing business or personal information with guests.
• Refrain from discussing personal information with team members, especially in guest areas of the spa.
• Maintain strict confidentiality at all times.
• Perform other duties as requested by Activities Manager and Director or as needed.
• Comply with all company policies and procedures.
• Provide excellent guest service to both guests and internal clients.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED