Pool and Spa Retail Associate and Admin

Poolwerx Denver•Arvada, CO

22h•Onsite

About The Position

Dive into a career with Poolwerx! Apply now to be a Poolwerx Pool and Spa Retail Associate and Admin. This is an entry-level position! No experience is required. Position expected to begin full time in March, some training may be asked prior to opening the store. The store is currently in the final stages of build out. Store location is 64th and Wadsworth in Arvada. You’ll develop skills and a resume that can turbocharge your career – here with us or wherever your journey takes you. You'll play a vital role in creating a positive experience for our clients who visit the store. You will learn the science behind water testing and providing chemical recommendations to ensure the proper balance for a safe and sparkling pool and spa. You will also gain hands-on experience repairing a variety of pool cleaners. Being a Pool and Spa Retail Associate and Admin at Poolwerx is more than just a job. It is a fun and rewarding place to work where no two days are the same. Why you will love being part of the Poolwerx Team: Pool and Spa Retail Associate and Admin Benefits/Perks: Paid training on the Latest Technology and Products Become part of a global system - be global, act local Join a winning team where culture matters Uniforms are provided Daytime shifts, exact time TBD Opportunity for advancement Competitive starting wage More than just a Job As a Pool Retail Associate: You’ll help create backyard memories for local families by delivering excellence in customer service to our clients. You'll have the chance to unleash your creative skills while assisting in conveying our clients' experiences on social media. You’ll also think on your feet to resolve any challenges you may encounter and build strong relationships with our community

Requirements

Ability to work various hours, including weekends and some holidays
Excellent verbal and written communication skills.
Excellent active listening skills
Facebook and social media experience
Ability to lift or carry up to 50lbs

Nice To Haves

Previous retail experience is preferred

Responsibilities

Provide a reliable, exceptional, and professional customer experience and follow up with every customer every time.
Conduct water tests and offer appropriate pool solutions.
Ensure the store is organized and well-stocked.
Communicate effectively with customers to address concerns or offer repair recommendations.
Adhere to the directives provided by the Store Manager and implement current campaigns within the store.
Ability to answer phone calls promptly, and follow up on voicemails and emails in a timely manner.
Handle common requests from potential or active clients, such as setting up recurring service, following up on jobs, scheduling service, and directing people to the appropriate help if it's beyond your skills.
Minor accounting may be needed, such as inputting invoices and receipts in our accounting software.
Marketing skills helpful to bolster our social media presence
Understanding of pool and spa chemistry is required, but can be trained.
General store cleaning like dusting shelfs, mopping, and sweeping.