Polisher

NASHVILLE DOWNTOWN HOTEL LLC•Nashville, TN

1d•Onsite

About The Position

Providing support to service team with courtesy and ensuring excellent customer service while also maintaining a positive dining experience by assisting in various tasks within the restaurant setting. Ensure that all glassware, silverware, and table settings meet high standards of cleanliness and presentation.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to communicate, verbally, effectively with guests and co-workers; respond to guest requests.
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and service-ware.
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers.
Must be able to walk, climb stairs.
Must be able to bend, stoop, crouch.
Must use hands to reach, grasp, handle, pull and push.
Must have good near and far vision.
Must be able to hear, talk, smell.
Must be able to lift & carry trays, bus pans, etc. up to 30 pounds.
Majority of duties are performed standing.
Duties may be performed indoors or outdoors.
Noise level moderate.

Responsibilities

Polish and shine all glassware, silverware, and tableware to a high standard.
Inspect all items for spots, smudges, or imperfections before they reach the dining area.
Collaborate with kitchen and wait staff to ensure timely availability of polished items.
Maintain cleanliness and organization in the polishing station.
Assist with setting tables and arranging place settings as needed.
Follow all health and safety regulations.
Clear tables following specified restaurant procedures and remove soiled wares to the appropriate dishwashing area.
Effectively clean and reset tables according to Trattoria Il Mulino service standards.
Greet guests warmly, creating a positive and welcoming atmosphere in the dining area.
Other duties and responsibilities as assigned.
The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
Maintain a safe work environment for co-workers and a safe hotel for guests; please refer to Section 2.4 in the Team Member Handbook for specific examples.
Must complete Hilton brand required trainings.