Polish Customer Support for Netflix - Athens (remote within Greece)

Job Squad • Capon Bridge, WV

128d

About The Position

Join us in beautiful Greece and work for Netflix from the comfort of your own home! This position offers a unique opportunity to experience the vibrant culture of Athens while providing customer support for one of the most famous streaming services in the world. You will be the first point of contact for Polish customers, assisting them with various inquiries and ensuring a high level of customer satisfaction. Enjoy the Mediterranean climate, low tax rates, and the chance to gain valuable work experience.

Requirements

• Fluent in Polish (native level) and English (B2)
• Basic understanding and level of computer handling skills
• Excellent multitasking skills
• Desire to learn and advance, with a curious investigator and problem solver mindset
• Strong communication skills with excellent phone conversation skills
• Attentive listening skills and good interpersonal relationship building skills

Nice To Haves

• Experience in customer support is a plus but not a must

Responsibilities

• Provide the highest level of support to customers via phone and email on a range of issues
• Give accurate, valid, and complete information by using the proper procedures
• Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner
• Meet and exceed customer service quality goals, compliance regulations, and productivity targets
• Create a great customer experience that people value and we are proud of
• Follow the direction of management and provide feedback

Benefits

• Work from your own home remote within Greece
• Get 2 extra salaries per year (total of 14 salaries)
• Performance bonuses
• Good development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
• Relocation package (flight, airport pickup, and accommodation)
• Private health package
• Real estate agent on our account to help you find an apartment
• Assistance in opening a Greek bank account, tax paperwork

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees