Policy Specialist, Ads and Monetization - Platform Policy, Trust & Safety

Spotify•Los Angeles, CA

1d•$82,653 - $118,075•Remote

About The Position

We are seeking an outstanding Policy Specialist to join our growing Trust & Safety team. As a Policy Specialist for the Monetized Policy team, you will play a key role in how we define, enforce, and communicate our stance on advertising and monetization policy issues that impact users, creators, and advertisers across music, podcasts, and user-generated content. You will lead cross-functional efforts to improve policies and enhance Spotify advertising and monetization products. You will work with cross-functional teams to align on priorities and deliver innovative solutions to address the emerging issues facing users online. You are a problem solver who excels in a fast paced environment, can create structure in ambiguous spaces, and can influence teams to drive solutions. This position is based in New York City, Los Angeles, or Remote US.

Requirements

BA/BS degree required
2+ years experience drafting, reviewing, enforcing, and/or supporting customers in complying with policies for digital ads and/or monetization products.
Strong familiarity with the policy and abuse trends of the digital advertising ecosystem.
Exceptional communication skills.
Strong critical thinking skills with the ability to identify workflow improvements and turn feedback into action.
Excellent program management skills and proven ability to lead multiple projects simultaneously across time-zones.
Team player with ability to work autonomously.
Self-starter, resilient, and passionate about keeping our community safe.
Previous experience handling complex escalations and communicating with leadership during crisis management situations.

Responsibilities

Research, draft, implement, and iterate on our advertising and monetization policies.
Support operations and enforcement teams with investigations of potentially violative content.
Conduct risk assessments and identify key policy issues and online safety trends in the advertising and monetization space.
Influence the priorities and direction of cross-functional stakeholders with regards to advertising and monetization policy, enforcement, and product safety efforts.
Contribute to model development, ground truth exercises, and refinement.
Vet and provide feedback on new products and features to ensure user safety remains a top priority.
Stay abreast of online user safety trends.
This role may require some weekend or holiday coverage on an on-call basis.