Policy Services Rep - MA Auto (Hybrid)

Mapfre • Webster, MA

42d • $19 - $27 • Hybrid

About The Position

Daily responsibilities include the screening, coding and input of all new business, renewal, endorsement and cancellation transactions within departmental standards.

Requirements

• Demonstrated mathematical and analytical skills
• Attention to detail required.
• Must have strong organizational, interpersonal/communication, and time management skills to handle agency contact.
• Excellent customer service and phone skills.
• High School or equivalent knowledge or related experience.
• 0 - 1 years experience

Responsibilities

• Basic analysis is performed to assure the issuance system entry requirements are met and to identify and resolve any on-line error conditions.
• Provide customer service based on an assigned agency plan.
• Must maintain department standards for the position relative to processing speed and accuracy.
• Analyzes and resolves individual and system generated errors resulting from input, whether the errors/issues result from internal systems, processing with external vendors or Registry systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees