Policy Associate I: Training Operations Coordinator

University of Maine • Portland, ME

22h • $54,080 • Onsite

About The Position

The Catherine Cutler Institute at the University of Southern Maine is seeking a Policy Associate I – Training Operations. The Policy Associate I: Training Operations will join the Catherine Cutler Institute’s Family and Child Welfare Education, Training & System Support (FACETS) team and brings training experience and child welfare content expertise to state and national child welfare initiatives working with a team that is developing cutting-edge work in the areas of child welfare training and workforce development; stakeholder engagement; program assessment, planning, implementation, and evaluation; group facilitation; oversight and direction for existing initiatives; and development of new work by cultivating funding sources. This position is responsible for operational and instructional support for in-person and online training delivery. The Policy Associate I partners with training leads to plan annual, academic year, and session training calendars. Develops implementation plans for each and executes logistics for complex, inter-related training deliverables. Serves as consistent in-person classroom resource for participants and manages monitoring and reporting on participant progress and course completion. This position delivers instructional support where child welfare content expertise is not required. Assists team leads with planning and staffing recurring Advisory Committee meetings and Training Team meetings with external partners. This is a grant funded position located on our Portland Campus with a starting annual salary up to $54,080. The University of Southern Maine offers highly competitive benefits for full-time and eligible part-time employees that includes (but is not limited to): 14 paid holidays plus earned vacation time and sick time. Health, dental and vision insurance. Low-cost short-term disability insurance and employer-paid long-term disability insurance. Employer-paid basic life insurance and supplemental life insurance. A tuition waiver program for employees and their spouse or dependent child(ren). A 403(b)-retirement plan with employer contribution. Free access to the METRO system, including the Husky Line with service between our Portland and Gorham campuses. To learn more, please review the Benefits Information Summary . The University of Southern Maine is a vibrant academic community located in the greater Portland, Maine area, including campuses in Portland, Gorham, Lewiston, and online. USM is part of the University of Maine System and offers a comprehensive array of undergraduate and graduate programs, emphasizing hands-on learning, community engagement, and interdisciplinary collaboration. With a highly engaged student-centered learning environment, USM is a steward of higher education, helping drive the economic, cultural, and civic life in the communities where our campuses are located and beyond. USM is committed to providing expanded access to high-quality education that elevates economic opportunity and contributes significantly to the vitality of a diverse society. To learn more about USM, visit About Our University . The University of Southern Maine fosters a welcoming and supportive campus environment that respects and appreciates varied perspectives, enhancing teaching, learning, personal growth, and overall institutional achievement. We welcome applications from candidates of all backgrounds who share our dedication to academic excellence and the enrichment of our community. We are dedicated to our Service Promise, Student Focused Every Day and seek a team member who embraces this commitment and upholds our core values of Respect & Care, Integrity, Equity, and Responsiveness.

Requirements

• Bachelor’s degree and three to five years of relevant experience.
• Demonstrated ability to manage competing priorities, maintain accurate, timely task execution, and coordinate complex logistics.
• Strong customer service and problem-solving skills.
• Comfort with common training technologies (e.g., PowerPoint, Zoom).
• Ability to work independently and collaboratively on a fast-paced training team.

Responsibilities

• Responsible for operational and instructional support for in-person and online training delivery.
• Partners with training leads to plan annual, academic year, and session training calendars.
• Develops implementation plans for each and executes logistics for complex, inter-related training deliverables.
• Serves as consistent in-person classroom resource for participants and manages monitoring and reporting on participant progress and course completion.
• Delivers instructional support where child welfare content expertise is not required.
• Assists team leads with planning and staffing recurring Advisory Committee meetings and Training Team meetings with external partners.

Benefits

• 14 paid holidays plus earned vacation time and sick time.
• Health, dental and vision insurance.
• Low-cost short-term disability insurance and employer-paid long-term disability insurance.
• Employer-paid basic life insurance and supplemental life insurance.
• A tuition waiver program for employees and their spouse or dependent child(ren).
• A 403(b)-retirement plan with employer contribution.
• Free access to the METRO system, including the Husky Line with service between our Portland and Gorham campuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees