Policy and Enforcement Manager, Cross Product Safety, YouTube
About The Position
Fast-paced, dynamic and proactive, YouTube Trust and Safety is dedicated to ensuring that YouTube is a place for users, viewers, and creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust and Safety (T&S) team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-changing digital world. As a Policy and Enforcement Manager, you'll have a strong product focus. You will become a T&S enforcement and operations expert for all new and existing product launches on YouTube. As part of your core work, you will design and implement enforcement and operations workflows to support new product/feature launches, monitor KPIs for your product portfolio, and provide timely and clear communications across the YouTube T&S organization. With your deep expertise of new and existing products, you will also provide key insights and recommendations as part of the cross-product safety (XPS) risk assessment program. This program is designed to aid and assist in the design and implementation of trust and safety protections for all new and existing product/feature launches.
Requirements
- Bachelor's degree or equivalent practical experience.
- 4 years of experience working in an operations capacity (e.g., scaled/sales operations, vendor management, process/organizational improvement, etc.).
- Experience with identifying abuse trends or working in policy.
- Experience working with cross-functional teams and partners.
- Experience working with data to identify trends and make recommendations.
Nice To Haves
- Experience working in trust and safety.
- Ability to influence key stakeholders to contribute towards continuous improvement of operations.
- Ability to work with cross-functional partners across geographies, with strong influencing and communication skills to drive strategy and business action for new feature launches.
Responsibilities
- Partner with stakeholders across T&S product, engineering, business analytics, vendor operations, and YouTube feature teams to ensure products on YouTube can launch in a safe and trusted manner.
- Be responsible for end-to-end design and implementation of enforcement and operations for new and existing product launches on YouTube.
- Provide strategic insights and recommendations as part of the XPS risk assessment program to ensure holistic and appropriate protections for any new product launches.
- Manage metrics/KPIs for enforcement and operations across your product portfolio.
- Review graphic, controversial and offensive video content in-line with YouTube’s Community Guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
