Police Services Support Technician I - Police, Operations Command, Southern Patrol Division

Howard County (MD)•Columbia, MD

41d•$22 - $24•Onsite

About The Position

This position covers the Northern or Southern front desk handling walk-up customers, answering telephones, and monitoring cameras in the facility and outside the building.

Requirements

High School Diploma or GED and one (1) year related experience or equivalent combination of education and experience.
Possession of a valid driver's license

Nice To Haves

MILES/NCIC Authorization
Customer service skills.
Ability to keep information confidential.
Exercise good judgement.
Ability to multi-task.
Computer skills/data entry.

Responsibilities

Works and cooperates with co-workers and supervisors at all levels.
Learns and performs all essential job functions accurately.
Answering numerous phone lines, transferring calls, taking messages, answering questions from the public.
Taking TRU's. Using the radio to contact officers.
Maintaining and ordering patrol and office supplies.
Monitor and maintaining copier and fax machines.
Communicates announcements as needed over intercom system.
Greeting visitors when they come into the station, taking reports, finding an officer to sign an ERO, fielding questions.
Uses the electric door panel to permit authorized personnel access to the secure areas of the facility.
Monitors cameras inside and outside of the station.
Monitor court ordered child custody exchanges.
Monitor medication drop-off box.
Accepts and properly distributes packages and mail.
Receive information from officers and enter data into Microsoft Access Arrest log and Tow log.
Research calls for service in I-Leads and/or Netviewer.
Submit recovered property and log chain of custody for non-criminal matters.
Fill out leave slips for patrol personnel and notify the appropriate incoming Watch Commander of callouts.
Serve as backup to building inspections and maintenance in the absence of assigned staff.