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The Police Services Representative (PSR) position at the Urbana Police Department is designed for individuals who thrive in a fast-paced environment and enjoy assisting the public. This role involves extensive public interaction, requiring strong communication skills and the ability to manage stressful situations. PSRs are responsible for maintaining the department's record and information management systems, serving as the primary contact point for public access to the department, and covering the front desk during various shifts throughout the week.