Performs a variety of routine receptionist, clerical, secretarial, and administrative work in support of law enforcement activities. Works under the close supervision of the Civilian Operations Supervisor. Assists in the preparation of a variety of computerized reports and records including accident reports, tow-in reports, citation reports, offense reports, arrest/booking reports, reports of investigation, field interrogation reports, warrant entry & maintenance, NCIC entries and clears, evidence inventory reports, and other reports of a similar nature. Researches, reviews, and restores in-car camera and lapel camera video footage. Digitally merges police reports into the Law Enforcement Records Management System (LERMS), from mobile data terminals and an online citizen reporting system. Prepares the National Incident Based Reporting System (NIBRS) monthly to the FBI.. Is required to maintain the LERMS software system, enters data into the computer, and generates a variety of law enforcement management system reports. Will be required to become certified and operate the National Crime Information Center (NCIC) criminal data information system. Query and monitor the Tracs system for paperless tickets and crash reports. Required to dispatch information to officers in the field, as needed, or communicate effectively with the Dispatch Center. Provides a variety of police related information to the public and governmental agencies, utilizing a web-based software solution to include a point of sale feature, and redaction tool. Facilitates the Inspections of Public Records, in accordance with state guidelines and agency directives. Receives incoming calls, determines nature and urgency of calls, and coordinates appropriate response. Handles lobby traffic inquiries by determining appropriate action; must possess excellent customer service skills. Receives requests from officers for special or specific information; follows up with appropriate information and relays the same back to the officer. Serves as a personal assistant to command staff and provides a variety of administrative assistance as needed. Composes a variety of correspondence, reports and other materials requiring independent judgment as to content, accuracy and completeness. Establishes and maintains records systems using moderately independent judgment, with an emphasis on self-motivation and initiative in a fast-paced environment. May be required to handle evidence and property, chain of custody reports, and be able to lift items up to 25 pounds, assist in the destruction of narcotics and firearms. Will be required to become certified in the management of property and evidence by the International Association of Property and Evidence. Operates a motor vehicle to assist in carrying out the business of the department and the City. Maintains inventories and orders departmental supplies and materials. Maintains departmental electronic records and files. May be required to travel for certification trainings and conferences.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees