Police Records Technician

City of Victoria, TX • Victoria, TX

362d

About The Position

Under general supervision, the Police Records Technician performs all general and specialized clerical work for Records Division for the City of Victoria Police Department.

Requirements

• High school diploma or GED equivalent AND two (2) years of general office or clerical experience; OR an equivalent combination of education, training, and experience.
• A valid State driver's license may be required.
• Knowledge of applicable local, State, and Federal laws, codes, regulations, and ordinances.
• Knowledge of general office policies, procedures, and practices.
• Knowledge of records maintenance and retention practices and procedures.
• Knowledge of customer service principles, practices, and etiquette.

Nice To Haves

• Experience in handling and maintaining the confidentiality of sensitive information.
• Experience in organizing work and setting priorities to meet deadlines.
• Experience in interacting tactfully with City staff, outside agencies, and the public.
• Experience in operating a computer and other standard office equipment.
• Experience in typing and entering data with speed and accuracy.
• Experience in maintaining accurate records and filing systems.
• Experience in preparing clear and concise reports.
• Experience in communicating effectively both verbally and in writing.
• Experience in establishing and maintaining effective working relationships.

Responsibilities

• Answers phones and provides information or redirects calls to appropriate personnel or department; responds to internal and external requests; collects and distributes mail to various City departments.
• Sorts and scans paper documents into appropriate computer system; makes copies and forwards to necessary agency or personnel.
• Uploads photos; reviews case supplements; adds or changes charges as requested by officers or detectives; closes cases instructed; forwards cases to the appropriate personal or cooperating agencies.
• Verifies and logs paper documents scanned and entered in the system; makes appropriate redactions for requested information; performs quality control of reports and data entry; completes necessary redactions on records.
• Inputs information, such as crash reports to our online service.
• Conducts background security checks for the different branches of the military, DPS, CPS, FBI, office personal, and community members; schedules Police escorts for funerals and oversized loads.
• Performs related duties as required or assigned.

Benefits

• Health, dental and vision insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Texas Municipal Retirement System (TMRS) with a 2:1 City match
• Short and long-term disability
• Holidays
• Vacation
• Sick leave
• Paid parental leave
• Longevity pay
• Credit union
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED