Police Records Supervisor

CITY OF CHEYENNE•Cheyenne, WY

1d•Onsite

About The Position

An administrative position responsible for managing and supervising the Records Section for the Police Department. Supervises and coordinates activities of all assigned police Records Technicians. Ensures personnel receive adequate training, guidance, and supervision. Provides direct communication to field and administrative staff officers regarding data software and records management procedures.

Requirements

High school diploma or equivalent plus three (3) years of records management experience and one (1) year of supervisory responsibility.
Knowledge of modern principles, practices, and techniques of police administration, organization, and operation with emphasis in records management and administration.
Knowledge of and ability to interpret and apply pertinent local, state, and federal laws related to police records management and administration.
Knowledge of systems analysis, design, systems programming and documentation principles and procedures.
Knowledge of organization, policies, and operating procedures of the Records Section.
Knowledge of New World Systems, Brazos (E-Citation) and other police-oriented software.
Knowledge of standard business software, including word processing and spreadsheet programs.
Skills to identify, evaluate and solve data system issues and maintain accurate records and files.
Skills to demonstrate interpersonal and organizational skills.
Ability to work in a fast-paced environment, multi-task, adjust priorities and attention to detail.
Ability to interpret, explain, and enforce departmental policies and procedures, technical publications, manuals, and other guidance documents.
Analyze and maintain complex computer systems.
Ability to work independently in the absence of supervision.
Ability to learn the organization, procedures, and operating details of the Cheyenne Police Department.
Ability to manage, direct and coordinate the work of lower-level staff.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to establish and maintain effective working relationships.

Nice To Haves

A degree in business, communications, administration, or related field.

Responsibilities

Provide administrative and supervisory oversight for city police records.
Provide custodial quality control for records/data accuracy, maintenance and retention as required by local, state, and federal law.
Plan, coordinate and supervise the activities of assigned Records Technicians.
Assign data entry, review and makes corrections as required.
Advise subordinate personnel on job-related and personnel matters; review and evaluate work methods and procedures; provide or coordinate training; work with Records Technicians to correct deficiencies.
Evaluate subordinate’s performance and aid in improving skills and abilities; resolve personal conflicts or problematic situations arising out of assignments or daily operations; lead by example and maintain a positive work environment.
Implement and monitor department goals, activities, policies, and procedures; evaluate administrative and operational needs.
Recommend changes to records management related policies and procedures as necessary.
Address customer service and public relations situations relating to records management; take or recommends action to ensure resolution of complaints.
Administer a variety of data analysis, reports, and studies; recommend modifications to police records management programs, policies, and procedures as required.
Provide police call/records statistical reports to staff officers and the Chief of Police. These include data analysis such as calls types, locations, and crime trends.
Provide in-depth analysis for enhancements to new and existing systems; research and evaluate new computer hardware/software.
Communicate effectively with field and administrative staff to solve system/procedural issues.
Coordinate frequently with records management system users to identify training needs and support.
Serve as an advocate and liaison between the Police Department and other local agencies utilizing congruent records management database/systems.
Perform other duties and responsibilities as required.