Police Records Clerk

City of Orange, CA•Orange, CA

33d•Onsite

About The Position

The City of Orange is looking for a dedicated individual who wants to make a difference in the community they serve by becoming a member of one of the best Police Departments in Orange County. The successful candidate will be able to work independently and will demonstrate a high level of interpersonal skills as well as excellent conflict resolution and communication skills. Under general supervision, Police Records Clerk perform a variety of general administrative, clerical, and customer service duties involved in the maintenance, processing, and distribution of Police records, including assisting in office support duties. The following duties represent the principal job duties; however, they are not all-inclusive. Other duties may be required and assigned. Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Requirements

Completion of High School Diploma, or equivalent is required.
Two (2) years of responsible general office clerical experience is required.
Possess and maintain a valid California Class C Driver's License with satisfactory driving record and proof of acceptable automobile insurance at the time of appointment and throughout employment in the position is required.
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone.
This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required.
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment.
Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.
Employees must possess the ability to lift, carry, push, and pull materials and objects up to 40 pounds.
This position requires regular and reliable attendance and the employee's physical presence at the workplace.
Employees are subject to shift rotations every four (4) months, and are required to work various shifts, including, but not limited to, early mornings, evenings, weekends, and holidays.
Employees work a 4/10 work schedule (four days per week, ten hours per day).

Nice To Haves

Completion of relevant coursework in criminal justice is highly desirable.
Police, law enforcement, or other work involving extensive public contact is highly desirable.

Responsibilities

Performs a variety of customer services functions applicable to records release and maintenance, including receiving, responding to, and entering requests for police reports and screening and forwarding telephone calls.
Maintains and updates records according to established policies and procedures, including indexing a wide variety of violations and notifications, tracking and filing reports, and redacting confidential information when required; purges records and files as required.
Processes requests for vehicle releases, property releases, and various other reports and documents.
Enters a variety of statistical data and reporting into computer systems with a high degree of accuracy.
Assembles and compiles information for a variety of departmental, State mandated, and statistical reports, including verifying accuracy and completion of reports and maintaining files.
Provides general information regarding department policies, procedures, and regulations, including responding appropriately to complaints, requests for information, and requests for service in person and by telephone, forwarding written complaints against personnel, and coordinating work with other City departments.
Performs a variety of reception, administrative support, and clerical duties, including answering and directing telephone calls and calls for service, preparing court packages, processing restraining orders, and distributing incoming mail; sorts, files, copies, and distributes a variety of documents; maintains a variety of filing systems; and participates in the registration services, including registration of drug and arson offenders.
Operates a variety of general office equipment, including teletype equipment and cash register.
Collects and prepares documents for arrests and citations; forwards documents to appropriate department, unit, and court; indexes a wide variety of violations and notifications; compiles and distributes complaints; and books information, fingerprint cards, and other law enforcement reports.
Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental and unit policies and procedures in determining completeness of applications, records, and files.
Provides research assistance to officers and other law enforcement personnel as requested.
Performs other duties as assigned.