Police Records Clerk

City of Orange, CA • Orange, CA

345d

About The Position

Come join the Orange Police Department as the next Police Records Clerk! This recruitment will close upon receipt of 100 applications or on March 3, 2025 - whichever occurs first. Apply today! Police Records Clerks perform a variety of general administrative, clerical, and customer service duties involved in the maintenance, processing, and distribution of Police records, including assisting in office support duties.

Requirements

• Completion of High School Diploma, or equivalent is required.
• Two (2) years of responsible general office clerical experience is required.
• Completion of related coursework in criminal justice is highly desirable.
• Police or law enforcement related work experience is highly desirable.
• Work experience involving extensive public contact is highly desirable.
• Completion of recent training in computer software and equipment is highly desirable.

Nice To Haves

• Knowledge of modern office practices and procedures, including filing and the use of standard office equipment.
• Business arithmetic and basic statistical techniques.
• Basic principles of record keeping and cash handling.
• Operation of computer-aided communications equipment, including multiple telephone lines and radio systems.
• Computer applications related to the work, including data tracking, word processing, and basic spreadsheet applications.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Responsibilities

• Performs a variety of customer services functions applicable to records release and maintenance, including receiving, responding to, and entering requests for police reports and screening and forwarding telephone calls.
• Maintains and updates records according to established policies and procedures, including indexing a wide variety of violations and notifications, tracking and filing reports, and redacting confidential information when required; purges records and files as required.
• Processes requests for vehicle releases, property releases, and various other reports and documents.
• Enters a variety of statistical data and reporting into computer systems with a high degree of accuracy.
• Assembles and compiles information for a variety of departmental, State mandated, and statistical reports, including verifying accuracy and completion of reports and maintaining files.
• Provides general information regarding department policies, procedures, and regulations, including responding appropriately to complaints, requests for information, and requests for service in person and by telephone, forwarding written complaints against personnel, and coordinating work with other City departments.
• Performs a variety of reception, administrative support, and clerical duties, including answering and directing telephone calls and calls for service, preparing court packages, processing restraining orders, and distributing incoming mail; sorts, files, copies, and distributes a variety of documents; maintains a variety of filing systems; and participates in the registration services, including registration of drug and arson offenders.
• Operates a variety of general office equipment, including teletype equipment and cash register.
• Collects and prepares documents for arrests and citations; forwards documents to appropriate department, unit, and court; indexes a wide variety of violations and notifications; compiles and distributes complaints; and books information, fingerprint cards, and other law enforcement reports.
• Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental and unit policies and procedures in determining completeness of applications, records, and files.
• Provides research assistance to officers and other law enforcement personnel as requested.
• Performs other duties as assigned.

Benefits

• Regular and reliable attendance required.
• Shift rotations every four (4) months.
• Work various shifts, including early mornings, evenings, weekends, and holidays.
• 4/10 work schedule (four days per week, ten hours per day).

What This Job Offers

• Job Type: Full-time
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees