Police Radio Dispatcher I

City of Spokane (WA) • Spokane, WA

276d

About The Position

Performs responsible communications work receiving and transmitting messages and general information over police radio, computer, and telephone. The position involves receiving incoming calls and messages by police radio and telephone and/or computer, providing requested information, and transmitting messages or information to mobile units. The dispatcher will also dispatch additional police units on trouble calls as directed, relay messages between mobile units, portable units, and other City departments, and may operate an electronic message recorder. Maintaining an operational log, monitoring other City department radio frequencies, preparing necessary reports, records, and files, and operating a computer terminal are also key responsibilities. The dispatcher assists in maintaining appropriate radio files and maintains radio and telephone contact with other agencies and/or public safety support organizations. They will enter, update, and receive information, emergency, and non-emergency, using the Computer Aided Dispatch (CAD) system and mobile data terminals, dispatch mobile units in accordance with Police Department policies and directives, and assist in the preparation and maintenance of records and reports.

Requirements

• Education: High school diploma or equivalent.
• Typing Speed: Ability to type a minimum of 150 keystrokes (30 words) per minute.
• Must submit a Personal History Statement (PHS) form along with the online employment application.
• Applicants are required to submit to a polygraph examination, fingerprint, and background investigation prior to appointment.

Responsibilities

• Receives incoming calls and messages by police radio and telephone and/or computer.
• Provides requested information; transmits messages or information to mobile units.
• Dispatches additional police units on trouble calls as directed.
• Relays messages between mobile units, portable units, and other City departments.
• May operate an electronic message recorder.
• Maintains an operational log.
• May monitor other City department radio frequencies.
• Prepares necessary reports, records, and files.
• Operates a computer terminal.
• Assists in maintaining appropriate radio files.
• Maintains radio and telephone contact with other agencies and/or public safety support organizations.
• Enters, updates, and receives information, emergency, and non-emergency, using the Computer Aided Dispatch (CAD) system and mobile data terminals.
• Dispatches mobile units in accordance with Police Department policies and directives.
• Dispatches emergency personnel in accordance with department policy or as directed.
• Assists in the preparation and maintenance of records and reports.
• Performs related work as required.

Benefits

• Equal opportunity employer.
• Diversity within the organization.

What This Job Offers

• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED