Police Dispatcher

Northeastern University • Newton, MA

127d • $33 - $36

About The Position

The Northeastern University Police Department engages the community through a comprehensive program of police, emergency management, international security, crime prevention, emergency medical, and related public safety services to promote the conditions by which Northeastern University operates as intended throughout the world. The Department operates under the tenants of Procedural Justice and believes in continuous active engagement with members of our community, to prevent crime and increase the quality of life for those we serve. Click here to see what it means to be a member of the NUPD family. Click here to see an overview of the University’s comprehensive benefits package including educational incentives, comprehensive medical coverage, retirement plans, and fitness/wellness programs.

Requirements

• High School Diploma or GED equivalent
• One or more years of relevant experience
• A valid U.S. Driver’s License
• CJIS certification within six months of hire
• APCO certification within six months of hire
• Candidates must pass a criminal background check
• Candidates will be subject to a drug test and psychological exam
• Must currently possess, or must achieve within first three months; CPR (BLS/HCP) certification

Nice To Haves

• Former dispatch or law enforcement experience strongly preferred
• Call-taking experience preferred
• Experience in a higher education setting preferred

Responsibilities

• Receive emergency and non-emergency telephone calls
• Determine the nature, location, and priority of requests and dispatch appropriate resources in accordance with established procedure
• Enter, update, and retrieve information from a variety of computer systems
• Disseminate mass emergency notification alerts when necessary
• Monitor radio traffic, security alarms, fire alarms, and video security cameras
• Provide referral services and victim resources
• Undergo initial training and maintain knowledge through continuing education
• Other duties as assigned

Benefits

• Comprehensive medical coverage
• Vision insurance
• Dental insurance
• Paid time off
• Tuition assistance
• Wellness & life programs
• Retirement plans
• Commuting & transportation benefits

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED