Police Dispatcher

City Of Lakewood, Ohio • Lakewood, OH

395d • $50,523 - $50,523

About The Position

The Police Dispatcher position at the Lakewood Police Department is a full-time union role responsible for answering emergency and non-emergency calls, dispatching police, fire, and EMS services, and managing communication systems. The dispatcher must multitask effectively in a high-pressure environment, ensuring timely and accurate responses to emergencies while maintaining composure under stress.

Requirements

• High school diploma or GED equivalent.
• Ability to maintain composure under stressful circumstances.
• Computer skills including Microsoft Office and data entry.
• Ability to obtain and maintain LEADS certification and CPR certificate.
• Clear, calm, and reassuring communication skills.
• Knowledge of the geography of the City of Lakewood is preferred.
• Experience in an emergency service dispatch center is strongly preferred.

Nice To Haves

• Experience in emergency service dispatch center is strongly preferred.

Responsibilities

• Answer 911/Police and Fire emergency calls as well as non-emergency and TDD calls.
• Monitor radio traffic for police, fire, public works, and EMS, updating status and location of all units.
• Dispatch Police, Fire, and EMS based on priority and appropriate codes.
• Perform computer functions including CAD, REDSS entries, LEADS, NCIC, ORION, etc.
• Assist with the supervision of female prisoners in the Lakewood City Jail.
• Operate and maintain dispatching and backup systems.
• Monitor alarm systems, video surveillance, and audio communication systems for various facilities.
• Perform clerical and administrative tasks as directed.

Benefits

• Full-time union position with competitive hourly rate starting at $24.29.
• Flexibility in scheduling with potential for overtime.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED