Police Department Administrative Supervisor

Town of Clarkdale•Clarkdale, AZ

24d

About The Position

DESCRIPTION: Under direct supervision of the Chief of Police, this position manages the nonsworn support services operations of the Police Department to include records unit, nonsworn personnel, and volunteers. CLASSIFICATION: This is a FLSA non-exempt, full-time position with full benefits. The salary range for this position is $49,944 ($24.01/hr.) - $79,910 ($38.42/hr.). Highly qualified candidates may start above minimum DOQ. ESSENTIAL FUNCTIONS AND DUTIES: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this classification. Plans, develops, implements, and manages the police records unit which includes the collection, filing, storage, security, and dissemination of all police reports, criminal history data, related departmental information, and department administrative records in accordance with policy and federal and state law. Develops and implements programs, policies, and procedures to improve the efficiency of the department to increase the productivity, communications, responsibility, and motivation of staff. Identifies and implements ways to improve the quality of internal processes and customer service. Supervises, schedules, directs, and evaluates assigned staff, addresses employee concerns and problems, counsels, disciplines, and completes performance appraisals; conducts interviews and makes recommendations on hiring decisions. Represents the department in applicable job-related topic during meetings with other city departments, and representatives of other local, state, and federal governmental agencies. Coordinates inter-agency operations involving special events and projects involving the department. Assists in the preparation of the annual budget. Manages police software and web-based applications as administrator. Assigned co-System Security Officer (with hosted dispatch) for Arizona Criminal Justice System ensuring criminal history information is handled in accordance with state and federal law. Leads the accreditation process as designated Accreditation Manager responsible for maintaining policies and implementing the accreditation process. Responsible for the proper redaction, release, and retention of all police records and training thereof to staff Responsible for all town, local, state, and federal crime reporting Recommends policy and procedure decisions affecting records; researches and solves records problems. Receives and responds to citizen complaints or requests for assistance within scope of authority (issues not requiring sworn response) Performs other duties as needed or assigned.

Requirements

Bachelor’s degree and minimum five (5) years progressively responsible experience in an administrative role; OR any combination of education and/or experience which provides the knowledge, skills and abilities required.
Knowledge of Applicable Federal, State, and local laws, ordinances, statutes, rules, regulations, policies, and procedures.
Knowledge of Practices and requirements associated with the collection, storage, release and destruction of criminal records and evidence.
Knowledge of Public Records law.
Knowledge of Town of Clarkdale Code, personnel policies and procedures, and financial operations.
Knowledge of Police Department directives, policies, and procedures.
Knowledge of Records management systems.
Skills and Ability to Assess situations, ultimately acting in accordance with appropriate levels of urgency.
Skills and Ability to Exercise initiative and independent judgment within established procedural guidelines.
Skills and Ability to Receive and respond to citizen calls for service and complaints within the scope of authority.
Skills and Ability to Research information, compile data and provide sound reports and recommendations.
Skills and Ability to Plan, direct and coordinate related tasks, projects, and people.
Skills and Ability to Simultaneously manage several diverse projects.
Skills and Ability to Effectively resolve complaints or issues.
Skills and Ability to Communicate clearly and effectively verbally and in writing with individuals from various socioeconomic, ethnic, and cultural backgrounds.
Skills and Ability to Maintain strict confidentiality.
Skills and Ability to Provide excellent customer service to internal and external customers.
Skills and Ability to Multi-task, make decisions, maintain composure, and work effectively under stressful conditions.
Skills and Ability to Interpret and apply laws, ordinances, codes, rules, regulations, and policies.
Skills and Ability to Effectively use multiple technologies as daily working tools.
Skills and Ability to Review, create, maintain, and produce accurate records and statistics.
Skills and Ability to Organize and prioritize and work independently and effectively under time constraints and deadlines.
Skills and Ability to Establish and foster effective working relationships.
Prior to placement, the candidate must undergo and successfully pass background investigation and polygraph.
Must possess a valid drivers’ license (with the ability to transfer an out-of-state license to Arizona immediately) and maintain an acceptable driving record.
Must possess and maintain a Notary Public certification or be able to obtain certification within 90 days of hire.
Must possess and maintain Level B Terminal Operator Certification by the Department of Public Safety or be able to obtain certification within 90 days of hire.

Nice To Haves

Records management systems. NIBERS and Spillman highly desirable.

Responsibilities

Plans, develops, implements, and manages the police records unit which includes the collection, filing, storage, security, and dissemination of all police reports, criminal history data, related departmental information, and department administrative records in accordance with policy and federal and state law.
Develops and implements programs, policies, and procedures to improve the efficiency of the department to increase the productivity, communications, responsibility, and motivation of staff. Identifies and implements ways to improve the quality of internal processes and customer service.
Supervises, schedules, directs, and evaluates assigned staff, addresses employee concerns and problems, counsels, disciplines, and completes performance appraisals; conducts interviews and makes recommendations on hiring decisions.
Represents the department in applicable job-related topic during meetings with other city departments, and representatives of other local, state, and federal governmental agencies.
Coordinates inter-agency operations involving special events and projects involving the department.
Assists in the preparation of the annual budget.
Manages police software and web-based applications as administrator.
Assigned co-System Security Officer (with hosted dispatch) for Arizona Criminal Justice System ensuring criminal history information is handled in accordance with state and federal law.
Leads the accreditation process as designated Accreditation Manager responsible for maintaining policies and implementing the accreditation process.
Responsible for the proper redaction, release, and retention of all police records and training thereof to staff
Responsible for all town, local, state, and federal crime reporting
Recommends policy and procedure decisions affecting records; researches and solves records problems.
Receives and responds to citizen complaints or requests for assistance within scope of authority (issues not requiring sworn response)
Performs other duties as needed or assigned.