Police Communications Dispatcher (Continuous)

City of Oakland, CA • Oakland, CA

219d

About The Position

The City of Oakland is accepting applications for an exciting opportunity in the Oakland Police Department's Communications Division. Come and join a wonderful team of professionals dedicated to serving the citizens of Oakland. Start an exciting career and become a 9-1-1 Dispatcher! Police Communications Dispatchers receive approximately one year of on-the-job training and must attend a POST-certified basic dispatcher course. During training, working hours and days off vary. Dispatchers may work any of the three shifts in a 24-hour period; may be required to work a schedule with rotating days off; often work weekends, holidays, and overtime as required by emergencies or Departmental needs. This is a public contact position.

Requirements

• Equivalent to graduation from high school
• Two years of recent full-time equivalent of responsible work experience
• Typing: minimum typing speed of 35 words per minute (wpm)
• Must be eighteen (18) years of age or older
• Must pass a thorough background investigation
• Must pass the P.O.S.T. Public Safety Dispatchers' Basic Course within one year of appointment as a condition of continued employment

Nice To Haves

• Bilingual skills in one or more of the following languages: Cantonese, Mandarin, or Spanish

Responsibilities

• Receiving and screening telephone calls and recording data
• Analyzing calls for priority level
• Using computer-aided keyboard and data entry equipment or manually recording and relaying information (often of an emergency nature) to appropriate units
• Receiving, transmitting, and recording data
• Running queries in automated warrant information systems
• Answering questions from the public
• Dispatching from a mobile command center, as requested

Benefits

• Retirement - CalPERS with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members
• Health - The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate
• Dental - Delta Dental full premium for employees and eligible dependents
• Vision - VSP full premium for employees and eligible dependents
• Sick leave - Employees accrue 12 days per year
• Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k) plan
• Flexible Spending Account
• Wellness Program
• Employee Assistance Program
• Tuition Reimbursement
• Life Insurance up to $200k
• Employee Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED