Police Communication Operator - Phoenix Police Department

City of Phoenix (AZ)•Phoenix, AZ

66d•$26 - $39•Onsite

About The Position

The City of Phoenix is offering a $7,500 hiring incentive to new hires for Police Communications Operator which will be paid in accordance with A.R. 2.55. City of Phoenix employees who refer candidates to this position may be eligible for a referral incentive. Candidates must list the name and employee ID number of the current employee. Are you passionate about helping others and eager to make a meaningful impact in your community? Do you aspire to be part of an exceptional team? If so, this opportunity might be perfect for you. The City of Phoenix is seeking dedicated individuals who are committed to delivering outstanding customer service and joining a distinguished team of 911 operators and dispatchers. Step up to the challenge and become a proud member of this elite team, supporting Phoenix's finest police department as a vital part of our community's safety and service. Police Communications Operators answer calls from the public and communicate via radio with police officers regarding all types of emergencies and non-emergencies. The City of Phoenix is seeking individuals who demonstrate the ability to calmly work with the citizens of Phoenix and police officers while using a multi-line telephone system, radio network panel, and Computer Aided Dispatch (CAD) system to receive, prioritize, and process calls for police services. Our Police Communications Operators work both as a Call Takers, answering 911/Crime Stop calls, and Radio Dispatchers. You will receive an email from testgenius.com to take our computer-generated test upon approval of your application. Review the general factors for disqualification regarding police civilian employment here. Learn more about the Police Communications Operator job requirements, hiring process, training, what to expect the first nine months of employment, and work hours by visiting: phoenix.gov/police/joinphxpd911. This is a 24-hour a day, 7-day a week operation. Location: 100 E. Elwood St., Phoenix, Arizona Please note that the City of Phoenix primarily communicates through the e-mail associated with your profile. We recommend checking this e-mail regularly, as messages may occasionally be filtered into your spam folder.

Requirements

One year of experience in public contact and clerical work including experience in general typing.
A high school diploma, home school diploma, or a GED equivalency.
Other combinations of experience and education that meet the minimum requirements may be substituted.
Must be able to successfully complete the Police Communications Operator Training Course.
Accurately typing 30 words per minute (net) from dictation.
Working any shift during 24/7 operation period.
Sitting and/or standing at designated workstation for extended periods of time.
Full disclosure of civilian: Driving history/record, Background history, Financial history.

Nice To Haves

Proficient at entering data and viewing information on multiple computers monitors at the same time.

Benefits

Traditional pension with employer and employee contributions, click here for more details: Pension Information
401(a) and 457 plans with employer contributions
Choice of generous medical HMO, PPO, or HSA/HDHP plans
Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
Wellness incentive of up to $720 annually
Dental, vision, and life insurance options
Employer paid long-term disability
Free Bus/light rail pass
Tuition reimbursement program up to $6,500 per year
Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
Federal Student Loan Forgiveness offered through Savi